Infrastructure Management

 

Focus
on your
core

In running a business, critical and value adding activities should always take predominance over peripheral. To manage peripheral activities – hand them over to experts for whom it is their core business. IT Infrastructure Management, for example – to Clouddesigners for example!

In a highly competitive business world, it is important organizations focus on their core operations. IT Infrastructure while being an enabler should not take away the focus required on other business priorities. The best way then to manage this critical function is to give it to expert IT Infrastructure Managers like us who can strategize as well manage day to day operations.

We help organizations manage the complexities and challenges of running a business with no down time. We take care of routine tasks related to hardware and software infrastructure such as security checks and software updates. All our services are provided remotely from a secure environment. Our customers enjoy cost savings and peace of mind knowing that business interruptions are now eliminated, and their systems are working normally during and outside business hours.

Our team consists of people who have hands on experience in managing critical IT Infrastructure Management. Depending on the need we can man our operations with right people within a short span of time.

 

Infrastructure Management Services

Desktop Management

  • OS installation, security, and vulnerability patch management
  • Antivirus installation, patch management
  • Troubleshooting and fixing issues reported by end users
  • Troubleshooting desktop hardware
  • MS Office installation and configuration
  • Software patch management

Network Management

  • Monitoring LAN and WAN uptime
  • Handling network performance-related issues
  • Installation of WAN links and liaising with ISPs
  • Firewall and router security policies
  • Monitoring bandwidth utilization in LAN
  • Handling latency issues

Server Management

Server Management
  • Basic Server Management Services
  • OS installation, security, and vulnerability patch management
  • OS upgrades
  • Antivirus installation, patch management
  • Security hardening and user management
  • Ongoing backups/restoring activities
  • Troubleshooting and fixing ongoing issues
Advanced Server Management Services
  • Active directory installation and configuration
  • Other server services
Server Hardware Management Services
  • Troubleshooting server hardware
  • Overall server performance
  • Hardware upgrades


DNS, DHCP, RAS, and VPN, Mail servers, Database Servers, Web Servers, and Print/File Servers
  • Any other third-party server applications
  • Version upgrades of services and server applications

Want to discuss further?

Contact your trusted IT Partner

917-338-6772